Frequently Asked Questions
How do I add a bot to my group?
Open the bot on Telegram, press Start, then use the 'Add to group' button or invite it manually from your group settings. Grant admin permissions when prompted.
Do I need a paid plan to use the documentation?
No. Documentation is free and open to everyone. Some features described may require a paid plan, but the guides themselves are always accessible.
How do I report a bug or request a feature?
Open a ticket on Telegram via @doublegram_support_bot. Include your account email, the product name and a short description of the issue.
Can I use multiple bots at the same time?
Yes. Each bot operates independently. You can add as many Doublegram bots as you want to the same group or to different groups.
Where do I find my licence key?
Licence keys are available in your Doublegram dashboard under Settings → Licences. Self-hosted products require a valid licence to operate.
How often is the documentation updated?
Documentation is updated with every product release. Check the changelog for the latest changes.